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Writer's pictureHey House Life Admin

Easy Steps for Tenants: Switching Bills for Better Deals and Services

When you move into a new rental property, your landlord or letting agent may provide you with a lot of information about the property, but they may not inform you about your energy suppliers. The best way to find out who your energy suppliers are is by calling Northern Power Grid at 0800 011 3332. Once you have this information, you need to contact your supplier to inform them that you have moved into a new home, and they will set up a new account for you.


When you first set up your energy account with your supplier, they may ask you to set up a direct debit payment. The amount that they suggest may be based on estimated readings and the expected amount of energy that you will use. This means that your direct debit payment may not necessarily reflect the actual amount that you will need to pay each month.


For example, if your supplier estimates that you will use a certain amount of energy based on the size of your property and the number of people living there, but you end up using less, then your direct debit payment may be higher than the actual amount you owe. On the other hand, if you end up using more energy than expected, your direct debit payment may not cover the full amount owed.


To avoid surprises, it is important to give meter readings regularly to your supplier, especially if you do not have a smart meter. This will ensure that your bills are based on actual usage rather than estimated readings, and that your direct debit payments are adjusted accordingly. If you find that your bills are adding up at the end of the year, you can also choose to increase your direct debit payment to spread the cost of your energy bills throughout the year.


It is essential to switch the bills to your name as soon as possible. Failure to do so can result in your landlord charging you for the bills you use during your tenancy, which can be costly. The cost of the bills, as well as any late switching penalties, can amount to up to £350.


If you experience any problems switching your bills, it is crucial to let your letting agent or landlord know immediately. They may be able to provide you with additional information or help you resolve any issues you may encounter.


Water bills also need to be switched to your name when you move into a new rental property. You can switch your water bills by visiting the Northumbrian Water website at :

This can be done online, and it is a straightforward process.


Finally, when it comes to WiFi bills, it is always a good idea to shop around and compare prices from different providers. Some providers may offer discounts or promotions to new customers, so it is worth checking if there are any deals available. Tenants can use this


Link- http://aklam.io/5PRns3 to get £50 off their Virgin media WIFI which is quite a favorited deal amongst Hey House Life tenants.



In conclusion, switching your gas, electric, and water bills to your name is crucial when you move into a new rental property. It can save you from unnecessary charges and help you avoid any issues during your tenancy. If you are unsure about anything, do not hesitate to contact your landlord or letting agent for assistance


- Hey House Life Team

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